Orders and Payments
ORDERS
The minimum order to fulfill your order is $10 Canadian dollars.
if you are unable to make an order online, please email us at customercare@biomin-toothpaste.com
CURRENCY
By default, our store currency is Canadian dollars, but you can change the currency from the currency selector menu, which is usually located at the bottom of our store or on the main menu.
EXCHANGE CONVERSION RATE
The exchange prices in our store change automatically with market exchange rates. Prices are converted by multiplying the store price by the currency conversion rate.
PAYMENTS
We accept all major credit cards (Visa, MasterCard, American Express), and you can choose to run your transaction through Apple Pay or through PayPal. Both options are secure. You will receive a confirmation of your order via email with the total dollar amount (including any applicable taxes and shipping & handling).
If you don't change the currency selector from our store, by default the store currency is Canadian dollars. All prices are listed and charged in Canadian dollars unless a shopper changes the currency to a different one.
If a customer didn't change the currency from the selector menu and have a different credit card currency than the store currency. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card. In general, it will match very closely with the going exchange rate. Xe.com features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates.
TAXESCanadian customers will pay HST according to their provincial rates. International customers are responsible for all taxes and import duties levied by their respective countries.
RETURNS
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
You can return your product up to 14 days after receiving your order. Please make sure that the products are not opened or damaged. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.